At SnoreGym, we respect the privacy of your data and are committed to being transparent about how we handle it. This Privacy Policy details how SnoreGym collects, uses, stores, transfers and discloses data obtained from our interactions with you. Here, we also highlight the choices you can make about how we manage this data and how you may revoke your consent to these processes.
This Privacy Policy establishes a legal agreement between Reviva Softworks Ltd (“we”, “us”, “SnoreGym”, “the app”) and you (“you”, “your”) as the user of SnoreGym. If you do not accept the terms of this Privacy Policy, we ask that you do not use the app.
SnoreGym only collects data that is relevant to the functionality of the service we provide.
When you run SnoreGym, you are assigned an anonymous user unique identifier (UUID) that is used to track your usage of the app and your interactions with various features. This does not contain information that can personally identify you. A summary of these results is sent to our secure servers.
We use this information to conduct research, develop app features and troubleshoot; performing data analysis and tests. This is to improve our products and services and to research how users’ results vary based on different criteria on an aggregate basis.
When you use the app or contact our support email channels, we automatically collect the following information:
In summary, we use all of the above information to:
EU residents have certain statutory rights regarding their personal data as introduced by the General Data Protection Regulation (GDPR). Subject to any legal exemptions, you may have the right to request access to personal information as well as to seek to update, delete or correct this information:
Please consider that in the case of a vague request exercising the aforementioned rights we may engage with you so as to better understand the motivation for the request and to locate the relevant information. In case this is impossible, we reserve the right to refuse your request.
Following the provisions of GDPR we might also require you to prove your identity in order for you to invoke the mentioned rights. This is made to ensure that no rights of others are violated by your request, and the rights described in this section are exercised by an authorised party.
Please note that we will grant your request within 30 days after receiving it, but it may take us up to 90 days in some cases, for example for full erasure of your personal data stored in our backup systems. This is due to the size and complexity of the systems we use to store data.
We work with reputable, established third party partners who provide us with analytics, advertising and app services. We only provide these third parties with access to information that is necessary to perform their work in connection with the SnoreGym app or to comply with the law. These third parties will never use this information for any other purpose except to provide services in connection with the SnoreGym app. We use several services:
We may share aggregated, anonymized information which cannot be used to identify you, within the app, on our website or our various social media platforms. We can share this information in formats including but not limited to: articles, publications, statistics and social media posts.
Our website and social media platforms have areas where you can share information with us and other users. These communities are open to the public and should not be considered private. You should think carefully before posting personal information in these public forums. What you post can be seen and collected by third parties and used by others in ways that SnoreGym cannot control or predict, including unauthorised contact. This information may also show up on search engines. If you accidentally post personal information on these platforms and would like it removed please email us on support@snoregym.com to request we remove it. In some cases, for technical reasons, we may not be able to remove such information.
We will not share or sell any of your personal data to any third party except as otherwise stated within this Privacy Policy and in the following circumstances:
We may retain certain personal information in an aggregated and anonymized format after your account has been deleted. We reserve the right to use your information in any aggregated form after you have deleted your account, but will ensure that the use of this information will not personally identify you.
Any social media posts or comments made to us on any platform may remain visible after you terminate your account; we are not obliged to remove these.
We may also retain some information to comply with legal obligations, resolve disputes, enforce our agreements, support business operations and continue to improve our services. For our service improvement purposes, we will take steps to ensure this information doesn’t identify you and will only use it to gain aggregated insights into the services we provide.
Giving due consideration to the potentially sensitive nature of the data we collect, we take steps to protect all of the collected personal data from loss, theft, misuse, disclosure, unauthorised access, alteration and deletion. We use various security measures to protect your personal information, including encryption of personal data and storage on computer systems that have restricted access.
No security system is perfect so we cannot guarantee complete security of the app or that your information won’t be intercepted while being transmitted to us. In the event of a security systems breach we may either publish a general notice or attempt to notify you by email. We will then take the necessary steps to remedy the breach.
By its nature, our app is unlikely to attract children aged sixteen (16) years old or younger, and we do not intentionally market to or interact with them. If you believe that a child under 16 has provided personal data to SnoreGym, please contact our support team on support@snoregym.com and we will aim to delete this information.
The SnoreGym app, website and social media may contain links to third party products and/or services. We are not responsible for the privacy policies and practices of those websites or services. This Privacy Policy applies to information we have collected from you. Where we have linked to a third party you should read the Privacy Policy stated on the appropriate website.
SnoreGym may offer opportunities to participate in beta schemes. This may constitute a change in the data collected and can confer different privacy and security measures to those typically present in SnoreGym’s non-beta services. If you participate in such beta releases you may need to enter into a different agreement.
Within our partner app, SnoreLab, you have the option to sync your SnoreGym workouts with your SnoreLab sessions. For privacy information concerning your use of the SnoreLab app, please refer to the specific SnoreLab App Privacy Policy.
This Privacy Policy is subject to change at any time when necessary. This may be based on user feedback and/or changes to our services. We reserve the right to make changes to this Privacy Policy. You are therefore advised to review this Privacy Policy from time to time.
Your continued use of SnoreGym’s services after any changes made to the Privacy Policy constitutes your acceptance of the modified terms within. If you object to any changes to this Privacy Policy you should deactivate your account and stop using SnoreGym’s services.
If you have any queries or concerns about the privacy of your personal information or any of the information provided within this Privacy Policy, you may contact us via:
support@snoregym.com or android@snoregym.com
Reviva Softworks Ltd.
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom
